PRIVACY POLICY

Last Updated: June 2026

NAUKH Hair Beauty ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, place an order, contact us, or otherwise use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Compliance with POPIA

NAUKH Hair Beauty processes personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and other applicable South African laws.

We collect and process personal information only where necessary to provide our products and services, fulfill legal obligations, protect legitimate business interests, prevent fraud, or where consent has been provided.

Information We Collect

We may collect the following information:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Order and transaction history

• Device information, browser type, IP address, and website usage information

• Communications and inquiries sent to us

• Marketing preferences

Payment information is processed securely through trusted third-party payment providers. We do not store full credit or debit card details on our systems.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Arrange delivery of products

• Communicate regarding orders and customer service matters

• Verify customer identity where necessary

• Prevent fraud, chargebacks, and unauthorized transactions

• Improve our products, website, and services

• Send promotional communications where permitted by law

• Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze website traffic, and support marketing activities.

You may disable cookies through your browser settings; however, some website features may not function correctly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only where necessary, including:

• Shopify for website hosting and store functionality

• Payment service providers

• Courier and delivery companies

• Marketing and analytics providers

• Professional advisers and legal representatives

• Government authorities or regulators where legally required

These third parties are required to protect your information and may only use it for authorized purposes.

International Transfers

Some of our service providers, including Shopify and payment providers, may process information outside South Africa. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Limitation of Liability

While we take reasonable steps to protect personal information, no electronic storage or transmission system can be guaranteed to be completely secure.

To the maximum extent permitted by applicable law, NAUKH Hair Beauty shall not be liable for any indirect, incidental, consequential, or special damages arising from unauthorized access, cyberattacks, data breaches, system failures, service interruptions, or actions of third-party service providers where reasonable security measures have been maintained.

Nothing in this Privacy Policy excludes any rights that consumers may have under applicable South African law.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Object to certain processing activities

• Withdraw consent for marketing communications

• Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted using the contact details below.

Retention of Information

We retain personal information only for as long as necessary to:

• Provide our products and services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements and policies

Children's Privacy

Our products and services are not intended for persons under the age of 18. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. Users should review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on our website and become effective immediately upon publication.

Continued use of our website following any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

For questions regarding this Privacy Policy or requests relating to your personal information, please contact:

NAUKH Hair Beauty

Email: nuakhhair.sa@gmail.com

Johannesburg, Gauteng, South Africa

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.